Mobile Application Management (MAM) software offers a number of advantages to businesses, including one-time configuration, management that is totally remote and doesn't require device ownership and minimal admin interaction and zero user action.
The number of mobile devices used in the workplace is increasing, and companies and organizations need a simple and cost-effective way to handle, control, and track them. MDM solutions allow you to manage an entire fleet of mobile devices from a single platform, and they also provide additional features can add value to your clients in a number of ways, including the ten areas listed below.
MDM solutions allow businesses to maintain control over the security of their mobile devices. They do this using a combination of system protection and access management procedures and policies. Although each tool is unique and has its own set of capabilities, there are some features that should be standard in any MDM solution.
These features are the foundation of a good MDM solution, and their absence indicates that it isn't appropriate for business use. Enterprises considering buying a mobile device management tool be aware of these capabilities, since they can sometimes be the deciding factor in selecting the best solution. We've compiled a list of seven core features that any MDM worth its salt would have.
Support For All Devices And Operating Systems
Protection Features On Devices
MDM providers must have appropriate application protection measures because the main objective of an MDM solution is to secure and protect an enterprise's mobile devices. From a single management system, the company should be able to remotely protect a mobile device and the corporate data it contains. Data encryption, security setup, and access control are some of the security features to look for in an MDM tool.
Features For Restricting Access
Access control is another important aspect of mobile device protection. Since your employees will be using their mobile devices to access business data, your company must ensure that only those employees have access. When a mobile device requests confidential business data, you must have authentication and identification measures in place to ensure that the user is allowed to access the data.
Ota (Over-the-air) Distribution
In order for an MDM solution to provide configuration, provisioning, or management updates to a system, it must be able to do so wirelessly via OTA distribution. Your MDM app can't communicate with a device over a physical connection; it needs to be able to send data to it wirelessly. MDM systems have a number of OTA features that limit what can be transmitted to devices over a wireless network. When looking into MDM vendors, you can look into their OTA delivery capabilities.
Troubleshooting A Device
As you would suspect, you'll need to troubleshoot a device from time to time. Troubleshooting a device will take a long time, and it usually necessitates the team physically inspecting the device. Many MDM solutions, on the other hand, now allow you to troubleshoot system issues remotely from your management console. Your company can use this feature to identify issues with business-critical mobile devices and remotely resolve them without having to physically examine the device.
The company data stored on your mobile device becomes out of your control in the case of a major security breach or a missing device. When this happens, the company must be able to remotely wipe data from a device. Modern MDM solutions can remove business data from any system that has an agent enabled, regardless of location. This way, even though your devices fall into the wrong hands, you can prevent confidential or important company data from falling into the wrong hands.
Tracking The Location Of Your Device
Your company should be able to monitor a mobile device's location using an MDM system in addition to remote data wiping. Your company will always know where your devices are thanks to GPS monitoring, which is particularly useful if the mobile device contains confidential corporate data. is helpful in the event that an employee misplaces a device and requires assistance retrieving it. It can, however, be used to verify that an employee is holding on to a device as they leave the workplace.
Pros and Cons of Mobile Application Management (MAM)
- Legal should clearly identify what information is stored on a phone that contains some kind of corporate or confidential data.
- Policies are only applied to the container; the user experience on the entire phone is unaffected.
- There is a strong difference between personal and corporate protections on the phone itself.
- Realization of the potential to preserve a smaller ecosystem while supporting more devices.
- May design applications inside the container and endorse single-sign-on and other elements, all while remaining within the self-contained encrypted volume.
- Loss of native apps and the "look and experience" of the user's traditional experience.
The time you spend testing mobile device management solution features will pay off in the long run with increased performance, better mobile policy , and less security problems that could result in data loss.
Because of the growing number of mobile technologies the growing popularity of bring your own device (BYOD) policies, an MDM solution must be compatible with a variety of device types and operating systems. The individual devices and operating systems that your company must handle can differ, so knowing what mobile devices are currently installed in your infrastructure is beneficial. Any MDM tool will be able to support iOS and Android operating systems;, software manufacturers or older OS versions can trigger issues.